Frequently Asked Questions


How to enroll in a course?

  • Visit the Courses page.
  • Choose a course of your choice
  • Click Get Now
  • Add billing necessary details
  • Pay and Checkout
  • You can now access the course via the courses page or your account.

What are the ways to enroll for a course?

You can enrol for a course in 3 different ways:

Shrex Learning Enrolment

  1. One Time Payment: Enter Your Payment Details and Checkout
  2. Via Membership: If you are a member of Shrex Learning, you can use your membership quota to enroll in courses.
  3. Learning Points: We reward you for taking action on our site. If you have necessary points in your account, it can be used to enrol in a course.

How many courses can I enroll in?

As many as you want! Learning should never stop.

What are Learning Points? How Do I Earn Points?

Learning should never stop and we love people who learn. We reward everyone who takes action on our website/app with points.

Here is how you are rewarded – Point System.

Will I continue to have access to the course even after I complete it?

Yes. You will continue to have access to the course after you complete it, provided that your account’s in good standing, and Shrex Learning continues to have a license to the course. So, if you wish to review specific content in the course after you finish it, or take it all over again, you can.

Do free courses offer lifetime access?

Yes. Students also receive lifetime access to free courses, provided their account remains in good standing and Shrex Learning continues to have a license to the course.

Where can I download my Certificate?

Shrex Learning Profile

  • Go To Your Account
  • Click on My Certificates
  • Select The Course
  • Download the Certificate or Copy Your Credential Code


Which types of Payments Are Supported?

Shrex Learning supports multiple payment gateways.

In India:

via RazorPay – Pay using Credit/Debit Cards, UPI, Net Banking and Leading Wallets.

via Stripe – Pay using Credit/Debit Cards

Outside India:

via RazorPay – Pay using Credit Cards

via Stripe – Pay using Credit/Debit Cards or Apple Pay (Subject to Locations)

Why Did My Payment Fail?

Common Reasons For Failed Card Payments:

Incorrectly entered information: please ensure you enter the first and last name of the card account holder, exactly as it appears on the card, and that you enter it in the Name on Card field. For example, if the card account holder’s name reads John R. Doe, then John R. Doe must be entered.

Incorrect CVC code: please ensure you’re only entering numbers and that the code is correct, as listed on the back of the card.

Incorrect postal code or code is not applicable: if your payment failure states it is due to a zip code or postal code error, please contact your bank to ensure they have the right one on file. If zip codes aren’t applicable in your country, however, and you still see a zip code field, please try entering all zeros (00000).

Outdated saved payment method: if you’re encountering issues while trying to purchase with a saved payment method, try deleting it and re-adding it to ensure the details are correct and up to date. You can also add a new card.

Using a debit card not authorized for international purchases: Shrex Learning is based in India, and debit cards in many countries do not allow foreign transactions. If you do not see a local payment option when checking out on Shrex Learning, call your bank to ensure your card is authorized for international purchases. Please note that Shrex Learning is not able to remove these restrictions.

Issuing country for the card is different from country of residence: if the issuing country for your card is different from your country of residence, your card might not be approved. Try another payment method we offer, or contact your bank.

Attempting payments while using a VPN : multiple IP addresses can result in authorization problems and failed transactions. We advise that you refrain from using a virtual private network (VPN) while making a purchase on Shrex Learning.

Too many payment attempts have been made in the last 24 hours: some cards have usage limitations, and will automatically block payment attempts after a certain threshold has been reached. Try contacting your bank or using a different payment method.

Using a Rocketmail email address for your account: payment attempts from Shrex Learning accounts with Rocketmail addresses will not be accepted by our system. Please try changing your email address to a non-Rocketmail domain.

Browser isn’t working correctly due to caching issues: if you’re seeing a notification your card number looks invalid or icons aren’t showing up, there may be a caching issue. Please clear your browser’s cache and try again.

Still Stuck? Your Bank Should Have More Information

Can Use An Alternate Payment Method?

Ideally, NO. However, if you are facing any issue in paying then get in touch with us at [email protected] and let us try to help you get your learning started.

Membership & Corporate

What are the benefits of a Membership?

A recurring membership helps you enrol with courses with ease and avail other benefits like discount of digital/physical products etc.

Check out our Membership Plans to know more.

Do Memberships Have Lifetime Access?

It depends on your plan. However, if you enrol in a course via membership and cancel your membership, you can still access your course. Memberships ease the process.

Check out our Membership Plans to know more.

My Membership Expired. Can I still access previously enrolled courses?

Yes. As long as you have enrolled in a course, regardless of the method, you can access it forever via your account.

Check out our Membership Plans to know more.

How are memberships charged for?

We only offer yearly memberships – payable at the start of the year. Pay once and enjoy unrestricted access throughout.

Check out our Membership Plans to know more.

Can Corporates obtain courses in bulk?

We offer corporate memberships which offers unlimited access to courses for your employees.

To sign up, email us at [email protected]

Who is eligible for a Corporate Package?

We offer corporate memberships which offers unlimited access to courses for your employees. To be eligible for a plan, you need to have a minimum of 10 employees and a designated personnel for communications.

To sign up, email us at [email protected]


How do I become an Instructor?

You can signup as an instructor via our homepage or top menu bar. You can also contact us on [email protected]

Note: Instructors are screened before they are approved.

How is revenue shared?

We have a fixed revenue sharing system.

For courses marketed by Shrex Learning: Instructor receives 50% of the Revenue (after third-party deductions).

For courses marketed by the Instructor: Instructor receives 80% of the Revenue (after third-party deductions).

Are there course creation standards?

Most definitely! You are briefed about all standards and guidelines during your onboarding.

You can view them here:

For additional information, feel free to write to us [email protected]